Privacy Policy
Last updated: 2 October 2026
1. Data controller
The controller of personal data collected through astrasolutions.eu is Astracor EOOD, company ID 201879628, registered office: Misarya area, 20 Tsar Boris St., fl. 1, apt. 1, 8130 Sozopol, Bulgaria (“we”). Astra Solutions and AstraCore are trademarks of the company.
For questions about how we process your data: team@astracore.eu, +359 88 595 0750.
2. What data we collect
We only collect the data you provide voluntarily through the contact form or by email:
- First and last name
- Email address and phone number
- Company name
- The content of your messages
3. Purposes and legal basis
- Responding to enquiries and preparing proposals — steps prior to entering into a contract (Art. 6(1)(b) GDPR)
- Performing a contract with you (Art. 6(1)(b) GDPR)
- Complying with legal obligations, e.g. accounting (Art. 6(1)(c) GDPR)
- Sending information about our services — only with your explicit consent (Art. 6(1)(a) GDPR)
4. Recipients
Data is processed by providers that help us run the website and receive enquiries — hosting, email delivery and storage — acting as processors under a contract with us. We do not sell personal data or share it for advertising.
5. Retention
Contact-form data is kept for 12 months and then deleted, unless a contractual or legal obligation requires longer retention.
6. Cookies and analytics
The website does not use advertising or tracking cookies. For anonymous visit statistics we use Umami — a cookieless tool hosted on our own server that does not collect data identifying visitors.
In your browser (localStorage) we only remember whether you dismissed the announcement at the top of the site.
7. Your rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erasure (the “right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg)
8. Changes to this policy
We may update this policy. If we make significant changes, we will post a notice on the website.